[
 {
  "id": "iss-01",
  "title": "Grok won't control the car (climate, music, navigation)",
  "symptom": "Grok says it can't do vehicle commands, or asks you to use the short press.",
  "fix": "Set Grok's personality to Assistant. Unhinged, Kids Story, Therapist and similar modes cannot control the car. Check the label at the bottom-left of the voice text box.",
  "sources": [
   "https://www.reddit.com/r/TeslaSupport/comments/1wsl7y9/20262711_update/",
   "https://www.reddit.com/r/TeslaModelY/comments/1vjvl59/summer_update_grok_control_not_working/",
   "https://www.notateslaapp.com/software-updates/version/2026.26/release-notes"
  ],
  "confidence": "high"
 },
 {
  "id": "iss-02",
  "title": "Grok can't change temperature or play music at all",
  "symptom": "Grok refuses climate or media even in Assistant mode.",
  "fix": "You need software 2026.26 (Summer Update) or later on an AMD Ryzen car. Check Controls > Software.",
  "sources": [
   "https://www.reddit.com/r/TeslaUK/comments/1vweem6/grok_issues_and_automations/",
   "https://gettesla.com/articles/grok-can-now-make-calls-and-open-your-glovebox-heres-whether-your-tesla-has-it"
  ],
  "confidence": "high"
 },
 {
  "id": "iss-03",
  "title": "\"Hey Grok\" wake word doesn't trigger",
  "symptom": "Nothing happens when you say Hey Grok.",
  "fix": "Turn on voice activation in Controls > Audio > Grok Settings (Tesla's support page; the same settings are also under Grok > Settings). Confirm Premium Connectivity or Wi-Fi, and say it with an American English pronunciation, since the wake word is trained on American English. Press and hold the steering wheel mic button as a fallback.",
  "sources": [
   "https://www.tesla.com/support/grok",
   "https://www.notateslaapp.com/software-updates/version/2026.14/release-notes",
   "https://www.notateslaapp.com/software-updates/version/2026.20/release-notes",
   "https://www.bolidenforum.de/forum/threads/tesla-model-3-highland-hey-grok-funktioniert-nicht.5255945/",
   "https://www.reddit.com/r/TeslaPortugal/comments/1u7l78p/comando_de_voz_hey_grok_n%C3%A3o_funciona_mais_algu%C3%A9m/",
   "https://offscreenspace.com/grok/troubleshooting"
  ],
  "confidence": "medium"
 },
 {
  "id": "iss-04",
  "title": "\"Hey Grok\" works briefly, then stops",
  "symptom": "Wake word responds after a reboot, then stops after a while.",
  "fix": "No confirmed fix. Owners report reboots help temporarily; some saw improvement on 2026.20. Use the long press meanwhile.",
  "sources": [
   "https://www.reddit.com/r/TeslaPortugal/comments/1u7l78p/comando_de_voz_hey_grok_n%C3%A3o_funciona_mais_algu%C3%A9m/"
  ],
  "confidence": "low"
 },
 {
  "id": "iss-05",
  "title": "Features vanished right after an update",
  "symptom": "Grok seems unable to do things it did before the update.",
  "fix": "Check the personality first (a common cause), then reboot the touchscreen (hold both scroll wheels).",
  "sources": [
   "https://www.reddit.com/r/TeslaSupport/comments/1wsl7y9/20262711_update/",
   "https://www.reddit.com/r/TeslaModelY/comments/1vjvl59/summer_update_grok_control_not_working/"
  ],
  "confidence": "medium"
 },
 {
  "id": "iss-06",
  "title": "Grok doesn't respond at all",
  "symptom": "Spinner or no reply.",
  "fix": "Grok is cloud-only. Check Premium Connectivity or Wi-Fi signal. Check status.x.ai for outages.",
  "sources": [
   "https://www.tesla.com/support/grok",
   "https://offscreenspace.com/grok/troubleshooting"
  ],
  "confidence": "high"
 },
 {
  "id": "iss-07",
  "title": "Intel car missing the new commands",
  "symptom": "Older (Intel Atom) car doesn't get calls, music, climate or glovebox.",
  "fix": "Expected. The expanded command set requires an AMD Ryzen infotainment computer. Check Controls > Software > Additional Vehicle Information.",
  "sources": [
   "https://gettesla.com/articles/grok-can-now-make-calls-and-open-your-glovebox-heres-whether-your-tesla-has-it",
   "https://www.tesla.com/support/grok"
  ],
  "confidence": "high"
 },
 {
  "id": "iss-08",
  "title": "Grok Bot doesn't show up in the car",
  "symptom": "Grok won't hand tasks to Grok Bot.",
  "fix": "Grok Bot needs a SuperGrok plan on the Grok account signed into the car, plus Grok Bot set up with that account. At launch it was limited to SuperGrok Heavy.",
  "sources": [
   "https://www.tesla.com/support/grok"
  ],
  "confidence": "medium"
 },
 {
  "id": "iss-09",
  "title": "Car asks you to open the Grok app",
  "symptom": "Prompt appears mid-conversation.",
  "fix": "You hit your account usage limit. Usage resets per your Grok plan; or sign in if you were using Grok signed out.",
  "sources": [
   "https://www.tesla.com/support/grok"
  ],
  "confidence": "high"
 },
 {
  "id": "iss-10",
  "title": "Early Grok bug in the 2025.26 launch",
  "symptom": "Grok issues on first 2025.26 builds.",
  "fix": "Fixed in 2025.26.4 according to Tesla Oracle.",
  "sources": [
   "https://www.teslaoracle.com/2025/07/29/tesla-update-2025-26-4-goes-wide-release-grok-bug-fixed-release-notes/"
  ],
  "confidence": "low"
 }
]